All posts tagged: letter

Leif Johnson Ford- Customer Letter

We absolutely love receiving positive feedback from our happy Leif Johnson Ford customers, and this sweet letter from John was no exception! “To the Sales Manager and Staff, I just want to thank you and show my appreciation to the sales team that assisted with my new purchase of a new Ford Focus SE Hatch Back. When I arrived at your showroom I was professionally greeted by Justin and then Ms. Ashley Williams helped with every question and all sale formalities until I left in my new car. I can honestly say from start to finish everything went very smoothly and I was quite pleased throughout. Although Ashley was relatively new to your sales department it was not apparent as she displayed confidence and competence of someone highly seasoned in her work. She is a credit to Leif Johnson in the friendly professionalism and customer care that seems to come very naturally. Even though the sale is ‘complete’, I’ve been given every impression that I am welcome back for any questions, follow-up, and service and so …

Leif Johnson Customer Letter

Leif Johnson Ford has been around for nearly 60 years. In these years, we’ve had the time to build a reputation as a dealership that goes above and beyond for our customers. Our goal is to make everyone who walks through our doors leave happy and completely taken care of! This goal is achieved by our excellent customer service, and we always love hearing back from the customers who have received this impeccable service of ours! This recent letter to our manager Gordon Lambert was no exception.: “Dear Mr. Lambert, I intended to write this letter to you long before this, but I do want to thank you for your help Friday eve Jan 31 when my friend Marcia Evans and I had to have her 2013 Focus towed in for repair work. The Service Dept was closed and we needed to get a rental car. We had called a friend in Lockhart to pick us up, but you came to our rescue and provided us a rental car, so we were able to let …